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Frequently Asked Questions
Find quick answers to your most common questions about ordering, shipping, and more.
How do I make a purchase?
To make a purchase, simply browse our collection, select the items you wish to buy, and click "Add to Cart." Once you're ready, proceed to checkout, where you can enter your shipping and payment details. Click "Place Order" to complete your purchase.
How do I know if my order is confirmed?
Once your order is successfully placed, you will receive a confirmation email with your order details. If you don't receive an email within a few minutes, please check your spam or junk folder. You can also check the status of your order by logging into your account on our website.
Can I change my shipping address after my order is placed?
Yes, you can change your shipping address, but only if your order has not yet been processed or shipped. To request a change, please contact our customer support team as soon as possible with your order number and the correct shipping address.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment options available at checkout, such as Apple Pay and Google Pay.
How long will it take to receive my order?
Order processing usually takes 2-3 business days. Delivery times vary depending on your location and chosen delivery method. You will receive an email with tracking information once your order has been dispatched.